Shipping and Returns
Complimentary courier delivery on flower orders over $100 within 10km in Sydney Metro Area!
Dispatch and delivery
The flowers will take 2 days to dispatch after check out as each floral arrangement is unique and hand made. All delivery within 10km of Sydney CBD are door to door courier service. Please ensure to select the delivery date and include any special instructions during checkout to ensure a smooth delivery. We will contact you via email after checkout to advise on the estimated delivery time on the day of delivery.
For orders outside of 10Km of Sydney CBD, the flower will be dispatched within 2 days and standard delivery via Australia post with a tracking number will be provided.
Petals For Days is currently delivering outside of Sydney for our Eternel La Mémoire Rose range.
If you will need to change your delivery date, please email email@example.com to reschedule for delivery. A change in delivery date that fall within 48 hours of your selected delivery time will incur a fee of $30.
Please ensure someone will be available to receive the delivery.
The flowers must be signed off by the recipient upon delivery. If no one is home, our delivery team will contact the recipient by mobile, if the recipient is not contactable, the flowers will be returned to store and re-delivery will need to be arranged (re-delivery fee of $30 will apply).
Please contact our Petals For Days team for express urgent delivery. Express delivery can be organised for next day delivery for orders made before 12pm (urgent delivery fee of $30 applies).
We Do Not Offer Any Refunds Or Exchanges Due To Changes Of Mind. Please be mindful that each rose bud and stem may vary slightly in shape, size and appearance. Rose colours may also appear slightly different due to contrast on your online screen.
The Petals For Days team customise and hand crafted each product to the highest perfection. If your product is damaged or defective, please contact us at firstname.lastname@example.org or alternatively contact is via Facebook or Instagram messages.
Our team will endeavour to get back to you within 48 hours to resolve your needs.